Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Carers
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers
Chaperones
What is a chaperone? A chaperone is an adult who is present during an intimate examination of a patient. A chaperone is there to protect both the patient and the ... [continue] Chaperones
Comments, complaints and suggestions
Our aim is to provide the highest level of care for all our patients. If there is any way that you think that we can improve the service we provide, ... [continue] Comments, complaints and suggestions
COVID-19
How can we help you? If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice. Well-being ... [continue] COVID-19
COVID-19 and your information
The Information Commissioner recognises the unprecedented challenges the NHS and other health professionals are facing during COVID-19. The ICO (Information Commissioners Office) also recognise that ‘Public bodies may require additional ... [continue] COVID-19 and your information
Fair Processing Notice
How we use your personal information This fair processing notice explains why the practice collects information about you and how that information may be used. The health care professionals who ... [continue] Fair Processing Notice
Free NHS Health Checks
NHS Health Checks are being offered to people aged between 40 and 74 in your community. The NHS Health Check is designed to spot the early signs of heart disease, ... [continue] Free NHS Health Checks
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. Please click here to see if you are within the ... [continue] How to register
Infection Control Statement
We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour ... [continue] Infection Control Statement
Named GP
All patients at Ashville Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You can ... [continue] Named GP
Patient confidentiality
The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment ... [continue] Patient confidentiality
Patient rights and responsibilities
Patient’s rights We are committed to giving you the best possible service. This will be achieved by working together. You have a right to, and the practice will try to ... [continue] Patient rights and responsibilities
Practice boundary
You can register as a patient at the surgery if you live within ZONE A and ZONE B. We are now accepting patients outside Zones A and B but patients will need ... [continue] Practice boundary
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details
Violent or abusive behaviour
The practice fully supports the NHS Zero Tolerance Policy. The aim of this policy is to tackle the increasing problem of violence against staff working in the NHS and ensures ... [continue] Violent or abusive behaviour
